Privacy Policy

We at Starpro are committed to provide the best products and support services to our valued customers. We believe in developing unique designs and innovative technology to provide our customers with the best protection gear for sports to match their passion and strength.

We respect your right to privacy and use your information responsibly. This is because we want to protect your personal information. To learn more, please read this privacy policy. This privacy policy explains how we collect, use and disclose your personal information. It also explains your options pertaining to the collection, use and disclosure of your personal information. Finally, this privacy policy explains the measures we have taken to secure the information you have entrusted to us.

Data protection is a matter of trust. We shall, therefore, only use the information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as it is either relevant for the purposes for which it was collected or required by law. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

This Privacy Policy is in-line with the new requirements of the European General Data Protection Regulation (GDPR) for our EU customers.

What kind of information we collect and what we do with it?

When you visit our website, we automatically receive your internet protocol (IP) address. This provides us with information regarding your browser and operating system, cookies and network information.

When you make a purchase from our website, we collect, store and process your information for processing your purchase, any possible later claims and to provide you with our services. At the time of order placement and account creation, we require you to provide us with soma basic personal information. This includes, but is not limited to, your name, contact information such as your phone number, address, email address and location along with your payment details. We use this data to create your account and provide you services according to your location. We also use your feedback for risk management, testing, monitoring and innovation. We might also use your data to plan and conduct researches and surveys, to improve our services, customer support and communication. Moreover, this information is also used to customize and improve the layout of the pages of our website, identify visitors on our website, carry out research on our user’s demographics. We might also use this information to send you information regarding our products and services, provided you have no objection to receiving such information. Subject to your consent, we might contact you via email.

We might share your name and address with a third party for the delivery of the products. You must submit accurate information. You must keep it updated at all times. Furthermore, we do store your order details shortly with us but, for security reasons, they cannot be retrieved from us directly. However, you may access this information at any time by logging into your account on the website. You can view the details of all your completed orders, those which are open and those which are soon to be dispatched. Here, you can administer and change your address details, bank details and any other such information. You undertake to treat this data including your personal data, login information and passwords as confidential. You must not make it available to unauthorized third parties. We do not, in any case, assume any liabilities for misuse of such information including password unless this is our fault.

Promotional content

If you have signed up with us for promotional content or get in touch with us, we may collect your personal data such as location, email address, mobile number etc. we will keep you updated with new product launches, contests, events and personalized marketing if you have signed up for promotional content. You can set your communication preferences from your account settings and restrict such content but you will still be receiving notifications about our performance services and updates to our terms of use, privacy policies, and payment and delivery regulations.


Our online e-commerce platform is hosted on Shopify Inc. Your data is stored through Shopify’s databases on Shopify application where it is secured behind firewall servers.

At the time of a transaction, your credit card details are stored by Shopify only for as long as it is needed for the transaction. Your credit card details are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Once the transaction is complete this data is deleted as per PCI-DSS rules.

PCI-DSS standards are maintained by PCI Security Standards Council which is a joint venture of brands like Visa, MasterCard, America Express and Discover.

For further details, you may visit Shopify’s Terms of Service and Privacy Statement.

Third-party services

Third party service providers only have access to the information which is necessary to perform the services they provide. We might use third parties to for product deliveries, payment collection, data analysis, marketing and customer service assistance. We may exchange some information with third parties for purposes including but not limited to fraud protection and credit risk reduction.

Apart from this, we do NOT sell or disclose your personal information to third parties without obtaining your consent first. However, third party service providers such as payment gateways and processes abide by their own term of services and privacy policies. We recommend you to read their terms of services and policies before proceeding with such transactions.

This Site may contain links, frames and advertising of third parties/ third party websites. Please be aware that we are not responsible for privacy practices and/or content of such third parties and websites, nor for any third party to whom we have exchanged data as mentioned in this privacy policy. Once you leave our store website or are redirected to third party websites and applications you are no longer protected by this website’s terms of use.

We do not take responsibility for any third parties and external links. We, therefore, encourage you to read their policy statements before proceeding.

Security – cookies

Read our Cookie policy for security and cookie details here


When you provide us with your personal information to place an order, complete a transaction, verify your credit card details and arrange for delivery or return of products, it is implied that the information is for that specific use only and will not be used elsewhere.

If we ask for such information for any secondary reasons, your consent will always be taken. And if you choose to opt out once you have consented, you can contact us at and revoke your consent at any time.

We disclose your personal information only when it is required legally or in case you violate our Terms of services.

Queries and contact information

Feel free to contact us in case of any queries or complaints about our privacy regulations at


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